Escrow Framework
The secure escrow conditions apply automatically when using gingr.ch and protect clients and escorts in every transaction.
Applies automatically to all users of gingr.ch.
1. Scope and automatic acceptance
By using the gingr.ch platform, whether for bookings or to create offers, all registered users (both clients and escorts) automatically and legally accept this Escrow Framework.
This contract is an integral part of our Terms and Conditions and is valid without separate signature (tacit acceptance through use of the platform).
2. Contracting parties
Client (payer): a natural or legal person who books a service via gingr.ch.
Escort (recipient): an independent person or company offering services via the platform.
gingr.ch (platform operator and technical escrow facilitator): gingr.ch handles the technical escrow processing (holding and releasing funds) via licensed payment service providers. However, gingr.ch is not a party to the underlying service contract.
3. Purpose of the escrow
This framework agreement governs how funds are temporarily held in escrow and only released once defined conditions are met.
It ensures security for both parties, legal compliance and protection against abuse.
4. Deposit and custody conditions
Deposit amount: the amount authorised by the client (CHF, EUR, USD).
Currency conversion: carried out where necessary at the current interbank rate.
Escrow framework: gingr.ch is legally entitled to hold up to CHF 1,000,000 in escrow for a maximum of 60 days, without requiring a Swiss banking or fintech licence, in accordance with FINMA guidelines (e.g. FINMA-Circ. 2019/1).
Payment infrastructure: all funds are processed via licensed payment service providers such as Payabl, BoPayments, Guardarian or Nowpayments.
5. Release conditions
Funds are released to the escort:
- after confirmation of service delivery by the client via the platform;
- automatically after a maximum of 72 hours, provided no complaint is filed;
- manually by gingr.ch, e.g. in the context of disputes or interventions.
6. Dispute handling
Complaints must be submitted via the support system or by email to support@gingr.ch.
During the review, all affected funds are frozen.
gingr.ch acts as a neutral intermediary, but does not make binding decisions.
If a dispute cannot be resolved, it is subject to binding arbitration in Zurich, Switzerland.
7. Fees
Escrow fee: gingr.ch does not charge any escrow fee.
Bearer of fees: borne in principle by the escort, unless otherwise agreed.
8. Compliance, KYC and protection of minors
All users must undergo mandatory KYC/AML checks by certified providers (e.g. dataspike.io).
Use of the platform by minors is strictly prohibited.
Transactions with sanctioned countries or blocked identities are prohibited.
Further information: AML Policy.
9. Data protection
All personal data is processed in accordance with the Swiss Federal Act on Data Protection (revFADP) and, where applicable, the EU GDPR.
Payment and identity data is transmitted and stored via encrypted protocols.
See: Privacy Policy.
10. Applicable law and jurisdiction
This contract is governed by Swiss law, in particular the Swiss Code of Obligations (CO).
The place of jurisdiction for all disputes is Zurich, Switzerland.
11. Relation to other gingr.ch policies
This document supplements and is to be interpreted in conjunction with the following official policies: